Safety
Know who is coming and where you are going
Before the ride you know the driver and the car, during the ride you can share it, and help is one tap away.
Before the ride
Verified drivers
Every driver holds a taxi operating licence or drives for a taxi service that does, plus a taxi driver card. A person approves the documents before the first ride and the app tracks their expiry.
Driver card
Name, photo, rating, car, colour and plate. Compare the plate with the app before you get in.
Price up front
You see the fixed price before booking, so there is nothing to negotiate in the car.
During the ride
Share your ride
Send the ride progress to people you trust so they know where you are and when you arrive.
112 emergency line
In the Safety section during the ride, call 112 with a single tap.
Route on the map
Follow the route and arrival time for the whole ride.
After the ride
Two-way ratings
Riders rate drivers and drivers rate riders. A rating never blocks anyone automatically; a person always decides.
Report a problem
Every ride has a “Report a problem” form, or write to taxi@aesa.sk. We settle complaints within 30 days.
Ride history
Every ride stays in your history with the route, driver and receipt.
Location and privacy
We use location only for the ride
- A rider’s location is used for the pick-up and the ride itself.
- A driver’s location is shared only while online or carrying a rider.
- This website uses no tracking cookies or ad tags.
Three habits for a calm ride
- 1Check the plate and driver name before getting in.
- 2Share longer or late-night rides with people you trust.
- 3Get in and out at a safe spot, ideally on the kerb side.